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Unilever's global internal communications are mostly channelled through its intranet. News and feature articles, opinion pieces and reviews are provided by both professional and lay writers throughout the company. The common corporate language is English though, for many people, this is not their mother tongue.

In order to provide clarity, consistency and assistance for everyone contributing copy to the intranet and also to unilever.com, I was commissioned to write a series of guides:

The guides sit on the intranet. Between them, they provide information for all writers – whether skilled or novice – to meet the company's communication requirements. All the explanations are simple and straightforward so, no matter what the reader's first language may be, they can easily understand what they need to write and how it should be written.

Hester Thomas – Unilever Website work

© Text: Hester Thomas. Website design: Creative Ampersand